IPTV UK – Frequently Asked Questions
Quick answers to the questions we hear most often.
How much does an IPTV subscription cost?
Our plans cost £19 for 1 month, £25 for 3 months, £35 for 6 months and £60 for 12 months. The 12-month plan includes free app activation. See the full breakdown on our IPTV pricing page.
Can I try the service before I pay?
Yes. We offer a free 24-hour trial. Just send us a message on WhatsApp and we will set it up for you.
Which devices can I use?
Samsung and LG Smart TVs, Amazon Fire TV Stick, Android TV and Google TV, Apple devices, Roku and Windows PCs, among others. See supported devices.
How many devices does one subscription cover?
Each subscription is valid for one registered device. If you would like to watch on another device, please contact us on WhatsApp.
How do I pay?
You can pay by PayPal, Revolut or bank transfer. Prices are shown in pounds sterling (£).
What if I am not happy with the service?
Every plan includes a 7-day money-back guarantee counted from the date of payment. Contact us on WhatsApp within 7 days. Read our refund and cancellation policy.
How quickly is my subscription activated?
Activation is instant once payment is confirmed. We will guide you through installing the app and entering your details.
Do you help with installation?
Yes. Our team helps you install the app, activate it and fix any connection issues, 24 hours a day, 7 days a week on WhatsApp.
What internet speed do I need?
We recommend at least 15–25 Mbps for HD and more for 4K. A wired connection gives the most stable results.
Does my subscription renew automatically?
No. Your subscription does not renew automatically. We will remind you before it ends, and you can renew on WhatsApp.
Can I change my device?
Yes. Contact us on WhatsApp and we will help you move your subscription to your new device.
Which app should I use?
It depends on your device. IBO Player Pro suits most Smart TVs, and TiviMate is popular on the Fire TV Stick. See supported devices.
Is support available at weekends?
Yes – support is available 24 hours a day, 7 days a week on WhatsApp.
Ready to start watching?
Message us on WhatsApp and you could be watching within minutes. Every plan comes with a 7-day money-back guarantee.
Get a free 24-hour trialChat on WhatsApp